Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you book or stay at our rental property.
 

1. Information We Collect
We may collect and process the following personal data:

• Full name

• Contact details (email address and phone number)

• Identification details (such as passport or ID information, where required by law)

• Payment information

• Booking details and stay preferences
   

2. How We Use Your Information
We use your personal data for the following purposes:

• To process and manage your booking

• To communicate with you regarding your reservation or stay

• To comply with legal and regulatory requirements

• To improve our services and guest experience
   

3. Sharing of Information
We do not sell or rent your personal data to third parties. We may share your information only when necessary:

• With payment providers to process transactions

• With service providers supporting our operations (e.g. property management or cleaning services)

• When required by law or governmental authorities
   

4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.
 

5. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
 

6. Your Rights
You may have the right to:

• Request access to your personal data

• Request correction or deletion of your data

• Object to or restrict certain processing of your data

To exercise these rights, please contact us using the details below.
 

7. Cookies and Website Use
If you interact with us through a website, we may use cookies or similar technologies to improve user experience and analyze website traffic.
 

8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@anniesheritagesuites.com