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Accessibility

Annie’s Heritage Suites – Paramaribo, Suriname
 

Annie’s Heritage Suites aims to provide clear and accurate information about the accessibility of our accommodation so that guests can determine before booking whether the property is suitable for their individual needs.


1. Physical Accessibility

Please note that Annie’s Heritage Suites is not wheelchair accessible.

Access to the guest accommodation requires the use of stairs. There is no lift or step-free alternative route to the accommodation.

The property has not been specifically designed or adapted for guests with reduced mobility. In particular:

  • access to the accommodation requires the use of stairs;

  • there is no lift;

  • there is no step-free or wheelchair-accessible route to the accommodation;

  • bathrooms and toilets are not specifically adapted for wheelchair users or guests with reduced mobility; and

  • the swimming pool and outdoor facilities do not have dedicated accessibility equipment for guests with reduced mobility.

Guests who have difficulty using stairs should take this into consideration before making a reservation.


2. Visual Accessibility

The accommodation has not been specifically adapted for blind or visually impaired guests.

There is no dedicated braille or tactile signage or other specialist visual-accessibility infrastructure at the property.

Guests who are blind or visually impaired are encouraged to contact us before booking so that we can provide more detailed information about the layout, access route and facilities.


3. Hearing Accessibility

The accommodation has not been specifically adapted for deaf or hard-of-hearing guests.

If you have a hearing-related accessibility requirement, please contact us before booking so that we can explain the available facilities and communication options.


4. Individual Accessibility Requirements

Accessibility requirements differ from person to person.

If you have limited mobility, use a mobility aid, have a visual or hearing impairment, or have another accessibility requirement that may affect your stay, please contact us before making a reservation.

We can provide additional information about:

  • access to the accommodation;

  • stairs and walking routes;

  • the studio layout;

  • bathroom facilities;

  • outdoor areas;

  • the swimming pool; and

  • other relevant features of the property.

This allows you to determine whether Annie’s Heritage Suites is suitable for your individual requirements before booking.

Where reasonably practicable, we will consider requests for simple adjustments or assistance. However, we cannot guarantee that the physical characteristics of the property can be adapted to meet every accessibility requirement.


5. Website Accessibility

We aim to make our website clear and reasonably accessible across commonly used devices and browsers.

Where reasonably possible, we aim to use:

  • clear and understandable language;

  • readable text and appropriate visual contrast;

  • alternative text for relevant images;

  • logical headings and page structures; and

  • clearly identifiable links and interactive elements.

Our website uses third-party technology and services. Certain accessibility features may therefore also depend on those providers.


6. Third-Party Services

Some booking systems, payment services, maps, embedded content or other functionality may be provided by third parties.

We do not control the accessibility of third-party websites or systems. If you experience difficulty using one of these services in connection with a reservation, please contact us and we will make reasonable efforts to assist.


7. Questions and Accessibility Information

If you have specific accessibility requirements or would like additional information about the property before booking, please contact us.

We are happy to provide further details about access to the accommodation, stairs, the studio layout, bathroom facilities, outdoor areas and other relevant features to help you determine whether the accommodation is suitable for your needs.
 

For accessibility questions or additional information, please use our contactform below.


Annie’s Heritage Suites
Paramaribo, Suriname

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